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Salesforce

The world's #1 CRM

CRM & Marketing Automation
4.3(4500 reviews)
150,000+
$25 - $300/month per user
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About Salesforce

Customer relationship management platform with marketing cloud

Salesforce is a cloud-based software company that provides customer relationship management (CRM) service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. Its Marketing Cloud offers tools for email marketing, social media marketing, advertising, and more.

Founded: 1999
HQ: San Francisco, CA
Pros & Cons

Pros

  • Extremely comprehensive CRM solution
  • Highly customizable and scalable
  • Vast ecosystem of apps and integrations
  • Strong reporting and analytics
  • Industry leader with extensive resources

Cons

  • Can be very expensive
  • Steep learning curve for new users
  • Complexity can be overwhelming
  • Requires significant setup and administration
Key Features
Sales Cloud
Service Cloud
Marketing Cloud
Commerce Cloud
Analytics Cloud
Community Cloud
Pardot (B2B Marketing Automation)
Customer 360
AI-powered insights
Mobile App
Integrations
Outlook
Gmail
Slack
Jira
DocuSign
SAP
Oracle
Tableau
Contact Info
+1-800-667-6389
San Francisco, CA
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